Virtual Assistance | Last updated: April 8, 2021

In-Dealership Safety Precautions (Sales)

  • We are open by appointment only. If you arrive at the dealership without an appointment, no problem – just give us a call and we can schedule you one right away.
  • When you arrive, please come in the front door & sign in
  • Once signed in, wait in the area until you are greeted
  • Please follow arrows & ‘stand here’ stickers on the ground (when applicable)
  • Plexiglass has been put up for the safety of our customers & employees
  • Building is cleaned & sanitized regularly throughout the day

Virtual Sales Available

  • Explore New Models Online
  • Book a Virtual Appointment
  • Get your Credit Approval Online
  • Delivery Options – Either get the vehicle delivered now using our Delivery Bay (no physical contact) or pick up later
  • Best Deal Guaranteed
  • Worried about buying without a test drive? No Problem, we can help!
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➡️ See how and this month’s specials

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Contactless & Reduced Contact Service Available

We are still available for service appointments! Our zero contact service process includes:
  • Booking your appointment online or by emailing audiservice@owasco.com
  • Parking your vehicle outside the dealership
  • Using the night drop off box to leave your keys & information
  • All communication between the service team and yourself will be done by email, phone or video calls
  • Pay for your service order online
  • Pick-up your vehicle in our service pick-up area

     

➡️Learn More & Contact Us

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Curb Side Pick-Up Available

Introducing our new curb-side pick up option! Now get parts dropped off right to your vehicle without even coming into the dealership. It is just 5 simple steps – click learn more to see how easy it is!
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Customer Feedback

At Audi Durham, safety comes first! We have been working together to make our customer experience safe & convenient. Below are some comments that have been posted on Google:

⭐⭐⭐⭐⭐  Friendly and helpful…good Covid19 protocols. – Paula X

⭐⭐⭐⭐⭐ Very thorough and professional. They have captured the COVID protocols effectively. I hope they throw a huge party when we all come out of this, I do miss the coffee and fellowship when I go there. – Christopher N

⭐⭐⭐⭐⭐ Quality, friendly service delivered in new safe Covid-free environment – Luke B

New Model Showroom

Looking for a new Audi, we have you covered! Check out our new model showroom to start your researching from the comfort of your home!
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Pre-Owned Inventory

Explore our pre-owned inventory from the comfort of your home! Looking for more information about a particular vehicle, no problem! Our dedicated team of brand specialists are happy to assist you in any way possible.
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