Very clean place and the staff were super friendly! Wes washed my car inside and out, as the day I first got it! ★★★★★- Magi M.
Have been going to Owasco for over 10 years for parts… Great work from Adrian and the guys!
★★★★★- Ian B.
Durham Audi rescued us after we had an incident with our Q7 on the 401 and they proved to be a STELLAR TEAM! We finally have our car back and it is as good as new after a very difficult diagnosis and repair. Gessica in customer service was a STAR, with constant updates and follow-up. We HIGHLY recommend Durham Audi and hope to be their customer in the future. ★★★★★- Catherine B.
Very positive experience dealing with Gessica, the service advisor at Audi Durham. Her professionalism and attention to detail resulted in a timely remedy to the SUV’s issues and the vehicle being returned in a timely manner
★★★★★- Callum M.
Quick & friendly service. Highly recommended. ★★★★★- Justin L.
Not sure what to write?
Here are a few questions that might help!
Sales – Did you buy a new or used car? What make & model?
– How did we do?
– Was there someone on our team who really impressed you?
– Would you recommend us to your friends?
– What vehicle do you drive?
– Have you serviced with us before? – How did we do?
“I was on my way to work when I experienced problems with my Q5, drove to your dealership and Gessica was extremely helpful, professional, supportive. She managed to get me into a rental within minutes. She called me later to give me an update on what the issue was. The following day she gave me another call to inform me the car has been repaired and ready for pick up. I was amazed by how quick, smooth the process was. Gessica was phenomenal at her job and definitely made a stressful situation much better by providing prompt professional service. Please extend my many thanks to her and technicians who fixed my car. ”
- Adam S.
“I am very pleased with the service! I went to another shop 5 times before you guys and no one could solve the problem, then you guys fixed it in less than an hour. My car is working perfectly now. I am done dealing with other shops, you will definitely be seeing more of me.”
- Julian W.
“I found Owasco Audi’s service department very helpful, your courtesy driver friendly, and my overall experience at the dealership fantastic. Since buying my Audi, I have been at the service center asking questions to which the staff have been knowledgeable and friendly. Without me asking for the service that I went there for; I found it was covered to my surprise. I am new to the Audi experience and from other automotive companies I had to know what was covered and what was not. In this case, I can tell you that I feel that your team has a complete understanding of what is covered and what is not. This makes my life easier for me where I do not have to explain what is covered. I have been to your service department six times since owning my Audi and this survey was my first experience leaving my Audi in your care.”
- Dave P.
“Just wanted to let you know how much I appreciate the awesome service I get at OWASCO Audi, your whole team and especially Jeff Watson, always make sure that the whole process of booking and taking care of my car is as painless as possible. I’ve had my car for 10 years, it still runs like a dream and I know it’s because of the great service I get at OWASCO.”
- Donna A.
“It was outstanding and a great experience. I will use the service again.”
- Greg H.
“The staff were respectful and considerate when dealing with my matter. Phone calls were returned in an appropriate amount of time. Staff were considerate and pleasant to deal with.”
- Heather B.
“Great experience right from the moment I walked on the lot. Having never bought or leased a car before, I wasn’t sure of the process at all. One of Owasco’s sales associates, Avi Williams, was able to walk me through every step and show me the ins and outs of the models that fit my criteria best. Great enthusiasm, energy and knowledge; he even gave me additional material to read through in order to make the best decision based on facts rather than feelings. I would recommend this dealership to any one looking for a new car, or even just to get some information. I never felt pressured to make a purchase, which is what I was wary of walking in. Excellent work by the staff, and major thanks to Avi!”
- Akash K.
“Freddie is friendly, well-informed, and thoughtful. I will deal with him again if I buy another Audi.”
- Thomas B.
“I experienced phenomenal customer service from the folks at Owasco Audi. I commend Fred Li, Mark and Tammy for their outstanding professionalism. Fred Li went above and beyond to get me the car of my dreams. I just picked up my car 2 days ago and couldnt be happier not only with my car but with Fred Li who made the process smooth and flawless. Thank you so much Fred!!!”