Windshield Replacement

Windshield Replacement Service

The windshield must be able to bear the stress of an opening airbag because the front passenger‘s airbag rests on it from the inside. During installation, if the windshield is not glued in accordance with the specification, this characteristic can be affected.


Windshields from Audi Genuine Parts

  • High optical quality
  • Very good noise insulation
  • Effective UV protection
  • Coordinated interaction with Audi Genuine aero wipers

Types of Repairable Damage:

  • Bee’s Wing
  • Bull’s Eye
  • Clover Leaf Break
  • Star Break

Note: If windshield is cracked repair is not possible. Replacement is required.

Up to approximately 1.5 cm in diameter, the probability is very high that the damage can be repaired.

Replacing your windshield anytime soon? Did you know your cameras need to be calibrated for safety?


Every time a windshield is replaced, or bumper is removed, very important sensors need to be recalibrated. Failure to do so may not cause warning lights to show on your dash, but it will cause the vehicle to act incorrectly when needed the most.

For example, “Audi Lane Assist” uses the camera behind your rear-view mirror to scan for the lines on the road. It’s impossible to install it back in the exact spot it was before the windshield was replaced. Its job is to find the lines and calculate placing the car in the middle while you drive. If the camera is off by a couple of centimetres on the glass, that could equal a couple of feet down the road. What does that mean? It doesn’t know it’s out of centre itself, and will still calculate “middle”, but the middle is 2 feet off to the side now, so you’ll be driving near, on, or over the line.

Another example, “Audi Pre-Sense and Adaptive Cruise Control” use the radar sensors in the front bumper (those black boxes you see that look like fog lights). If those are not calibrated, similar to the windshield camera, it may think the car in front of you is farther ahead than it really is… and when it comes to emergency braking or following behind another car using cruise control, it may end up hitting the car in front, thinking it had more space.


So what’s involved in calibrating?

  • First, we do a 4 wheel alignment. The car must first be driving straight and true before we can adjust sensors.
  • Second, we connect to the car using our Audi computer system to unlock the calibration settings.
  • Third, we use specialty reflective boards and lasers to aim and calibrate each sensor.
  • Last, we road test each vehicle to confirm the calibration has been saved correctly, and that your car is as safe as it was when it left the factory.

Can anyone do these calibrations?

Unfortunately not. Our team of Factory Trained Technicians have gone to specialty courses that just talk about how to properly calibrate these systems.

The computers, reflective boards, and lasers used to perform these calibrations come directly from Audi.

Only your dealership should perform these calibrations.